We work hard to fulfil your expectations providing you a high quality service. To that end, we guarantee that the information about our products contained in this website is totally reality-based.

Any product purchased in this website can be returned within the period of 7 days from the date of the delivery.

You shall not need to provide any justification nor explanation. The return of any item that has been purchased in shall be accepted ,as long as the product is sealed, with its original labels and in perfect conditions.

Products shall be returned to the address provided at the end of this text.

Wime commits itself to make the refund within a maximum period of 4 days from the receipt of the returned product.

Before proceeding to the return, you shall contact and inform us. For any enquiries regarding the return of a product, please, contact us to .

If the reason for the return is a defective product or a product different from the one requested in the order, Wime shall be responsible for the cost of the return and new shipping.  If the only reason for the return is that the products contained in the order do not satisfy the customer, we will refund  the money but shall not be responsible for the cost of the return and the new shipping.


C/ Etxezuri , nº6 , 1º izquierda,

48992 Getxo, Vizcaya